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South Africa, Elzette, Krugersdorp, Enneagram, Personal growth, growth, professional development, skills, training, skills development, admin, payroll, Motivation, team Development, team work, hotel training, waiter, Customer Service
South Africa, Elzette, Krugersdorp, Enneagram, Personal growth, growth, professional development, skills, training, skills development, admin, payroll, Motivation, team Development, team work, hotel training, waiter, Customer Service
South Africa, Elzette, Krugersdorp, Enneagram, Personal growth, growth, professional development, skills, training, skills development, admin, payroll, Motivation, team Development, team work, hotel training, waiter, Customer Service
South Africa, Elzette, Krugersdorp, Enneagram, Personal growth, growth, professional development, skills, training, skills development, admin, payroll, Motivation, team Development, team work, hotel training, waiter, Customer Service
Emotional Intelligence
the skill that creates
star performers & build incredible teams
for incredible results
The world is constantly adapting and while technology is an integral part of every business strategy - emotional intelligence skills will enhance you value as an individual, team member and asset to the business. Emotional intelligence, sometimes referred to as EQ, refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—a hot topic not only in psychology but in the business world.
Emotional intelligence is the key to workplace success:
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Emotional intelligence leads to better business decision-making.
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Emotionally intelligent employees are more likely to keep their cool under pressure.
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Those with high Emotional Intelligence are better at resolving conflicts and managing their anger.
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Emotionally intelligent leaders tend to have greater empathy
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Employees with high Emotional Intelligence are more likely to listen, reflect, and respond to constructive criticism.
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It directly impacts on your social skills and self esteem.
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People who have a strong Emotional Intelligence tend to be more motivated to achieve goals for their own sake.
SHORT COURSES
Workshops vary from 1 up to 4 days maximum. Courses can be combined and customized to meet your organizations standards and policies.
Introduction
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Emotional Intelligence
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Self Awareness
Relationship with Self
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Building Self-Esteem and Assertiveness Skills.
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Stress Management
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Stress Relief and Stress Reduction.
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Anger Management
Relationship with Others
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Conflict Resolution - Getting along in the Workplace.
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Dealing with Difficult People
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Office Ethics and You