re-designing job profiles, data entry, managing e-mails, drafting documents, reports, Managing expenses and budgets, Scheduling appointments and meetings, presentations and spreadsheets, virtual, Krugersdorp, South Africa, Seraphim, Elzette, Bargiacchi,

Business Support Retainers

Operational clarity, structured systems, and reliable admin support

for businesses that need things to work properly behind the scenes.

Admin services, templates, tools and how to save time.

Who Is This Support Designed For?

This work is best suited to businesses and practitioners who are capable, committed, and stretched — and who want reliable support without handing over ownership or control.

Small business owners juggling too much themselves
Facilitators or coaches needing structure behind their work
Organisations requiring consistent admin, systems, or updates
Teams who value clarity, boundaries, and follow-through

How we work

Clear Scope

Work begins only once scope and priorities are clear.

We define what’s included, what’s not, and how work flows. No assumptions.

Boundaries create momentum

Clear limits allow consistent, high-quality delivery.

Structured Support

Defined processes outperform last-minute requests.

Work is delivered through agreed containers — retainers or projects — with clear priorities and limits.

Shared Responsibility

We support systems and delivery, not business ownership

We deliver quality execution and systems. Clients retain decision-making and ownership.

What This Support Covers

Our retainers provide continuity, priority, and structure.

They are designed to reduce admin friction, maintain consistency, and support sustainable operations — not to replace internal leadership or decision-making.

Operations & Admin Relief

Keeping websites, documents, bookings, and client-facing systems
up to date so nothing quietly falls apart.

Systems & Structure

Forms, workflows, templates, and light automation that reduce
manual work and improve follow-through.

Bounded Creative Support

Design and content work within defined limits,
aligned to your existing brand and systems.

Retainer Support Levels

Each level reflects complexity, volume, and responsibility, not just time or tasks.

Operations Support

Best for:
Businesses needing reliable monthly support to keep
admin, content, and platforms up to date.

Focus:
Maintenance and consistency.

Operations + Systems

Best for:
Businesses that need better workflows, templates,
and systems to reduce friction.

Focus:
Stability and long-term efficiency.

Strategic Operations Partner

Best for:
Complex businesses that need structured guidance
alongside execution.

Focus:
Integration and priority-setting within defined sessions.

Retainers reset monthly - Scope is defined - Add-ons are quoted separately.

How to Get Started

STEP 1

Complete the

Intake Form

STEP 2

We review your

responses

STEP 3

We recommend the right support option

STEP 4

You activate the plan

if aligned

Not sure which support level fits?

Start with the client intake - We’ll guide you to the most appropriate next step.

Takes approximately 5–7 minutes.

Intake Form

Already Know What You Need?

If you’ve worked with Seraphim before, or have been referred and understand how our retainers work, choose your plan below.

Our plans are purchased monthly and do not renew automatically. This allows flexibility while keeping scope and capacity clear. Scope resets with each new month. Ongoing clients simply activate their plan each month.

These plans activate structured support containers with clearly defined scope and boundaries. They do not include unlimited access, on-demand strategy sessions, or open-ended tasks. If you are unsure which plan fits, start with the client intake for personalised guidance.

Best Value

Admin Assist: Basic Package

R 2 580

2 580

Essential admin support to handle recurring tasks and free up your time.

Valid for one month

Select from a range of tasks including but not limited to:

Calendar Management: Scheduling and Reminders

E-mail Correspondence management

Document formatting support

Task tracking & follow-ups

Defined admin task scope

Priced separately: Creative and Design Tasks

Priced separately: Out of scope tasks / Printing / Calls

Priced separately: Third-party expenses / Travel per km

Best Value

Admin Plus

R 4 000

4 000

Expanded admin support with more capacity and priority handling for ongoing operations.

Valid for one month

Priority admin support

Defined Tasks Scope including:

PowerPoint Presentations Preparation

Calendar & inbox coordination

Document formatting support

Drafting Business Proposals

Support: CRM databases updates

Support: Basic Project Coordination

Support: Basic HR Admin

Priced separately: Design and Creative Tasks

Priced separately: Out of scope tasks / Printing / Calls

Priced separately: Third-party expenses / Travel per km

Best Value

Admin Pro

R 8 000

8 000

High-touch administrative and coordination support within a clearly defined monthly container.

Valid for one month

Choose from a range of tasks:

Calendar & inbox coordination

Document formatting support

Defined admin task scope

Task tracking & follow-ups

Monthly admin check-in

Customer Relationship Management (CRM) Optimization

End-to-end project management support

Support: HR Admin documentation set up and management

Priced separately: Out of scope tasks / Printing / Calls

Priced separately: Third-party expenses / Travel per km

BENEFITS:

Extended admin capacity

Priority Access

Clear scope & exclusions

Project coordination support

Best Value

Ops & Growth Retainer

R 4 500

4 500

Operational support plus systems, templates, and workflows to reduce friction and improve consistency.

Valid for one month

Priority operational support

Gen Ops support + workflows

Coordination and admin assistance

Drafting: Forms, S.O.P, templates & automations

Set Up: Systems and optimisation

Monthly operational review

Priced separately: Out of scope tasks / Printing / Calls

Priced separately: Third-party expenses / Travel per km

Best Value

Operational Support

R 2 000

2 000

Reliable monthly operational support to keep admin, content, and platforms updated within a defined scope.

Valid for one month

1 blog upload per month

2–3 social media design posts (design only; no posting)

1 website update (content, images, or announcements)

Feedback form: Creation and publishing

Booking or events calendar updates (if required)

Document formatting (PDFs, templates, internal documents)

Structured monthly support scope

Priced separately: Third-party expenses / Travel per km

Admin and Operational Support

Find one that works for you

Book a Chat

Complete Intake Form

Website designs

Imagine It - Brand It

Start a Conversation

Design in Practice shares real creative outputs produced for clients at Seraphim Coaching & Training Hub.

You’ll see reels, short videos, and visual assets developed to bring clarity, consistency,

and professionalism to business communication.

This is applied creative work, shaped by systems, boundaries, and purpose-built design.